Frequently Asked Questions (FAQs)

What is Vipanika?

Vipanika is a digital marketplace platform that connects buyers and sellers. It provides technology and tools to list products, discover sellers, and manage orders, but it does not directly sell products.

Does Vipanika process payments?

No. Vipanika does not process payments or collect money. Payments are made directly between the buyer and the seller, outside the Vipanika platform.

Who is responsible for shipping and delivery?

Shipping, delivery, packaging, and logistics are entirely handled by the seller. Vipanika does not manage or guarantee delivery of any products.

Can I return or cancel an order?

Return, cancellation, and refund policies are set by individual sellers. Please review seller-specific policies before placing an order. Vipanika does not process returns or refunds.

How are product prices and units defined?

Product pricing, units of measurement (such as grams, kilograms, packs), availability, and descriptions are defined and managed by the seller.

What should I do if there is a dispute with a seller?

Any disputes related to orders, payments, delivery, or product quality must be resolved directly between the buyer and the seller. Vipanika may offer limited communication support but does not mediate disputes.

How can I become a seller on Vipanika?

Sellers can register on Vipanika by creating an account and listing their products with pricing and unit details. Seller approval and onboarding may be subject to verification.